Shipping & Bulk Orders
Shipping for heavy refractory materials
Many refractory products are heavy materials, so shipping cost can vary by destination, package weight, and order quantity. The final shipping rate is calculated at checkout after the delivery address is entered.
Automatic savings
Eligible savings are applied automatically at checkout. Orders over $300 receive 2% off. Registered customers receive 1% off, or 3% off when their order is over $300.
These savings can be used together with product sale prices when available.
Before checkout
If you are ordering a heavy item and want to understand shipping before completing checkout, please use the shipping preview in the cart or contact us with the product name, quantity, and delivery ZIP code. We can help review the available shipping option before you place the order.
Orders over 700 lb
For orders with a total weight over 700 lb, please contact us before purchasing. Larger orders may require a freight quote or a different shipping approach than standard parcel delivery.
What to send us
- Product name or link
- Quantity needed
- Delivery ZIP code
- Residential or commercial delivery address type
- Whether liftgate service may be needed
This helps us give better guidance and avoid surprises at checkout.



